Hi Paul

I would like to say a Massive (!!!) Thank You to all of you for providing us with such a superbly updated home !
All the work-and there has been much over the past 12 months-has brilliantly refurbished number 73.
We will enjoy and benefit from all your amazing work for many years to come, always our aim when we began planning an update but we in no way anticipated that your work would produce such truly outstanding results !
I cannot say enough times what a fantastic Team you all are, it has been a pleasure to have met you all and we have felt privileged that you were happy to carry out all the Boiler, Heating, Ensuite, Bathroom and Kitchen refurbishment work for us.
All the rooms you have worked on have been beyond our wishes.
As the Kitchen work completed last week I just stood in there and marvelled what a fantastic room you have created for us -way, way beyond any expectation.
So- thank you so very much for providing such a professional, hardworking, diligent, caring and good fun Team, all a joy to have working within our home.

With Very Best Wishes
Julie, David, Thomas & Alexander.

Combe Down Bath

Dear Paul, Just a quick note to thank you & your team for the installation of our new cloakroom. We are delighted with the outcome. Including our new kitchen & shower room, this is the third project you have undertaken in our house. As always the quality of workmanship, reliability, politeness & attitude of your work force was exemplary. It was a pleasure having them working in our home. A.M.Hancock & Son is a firm we would be delighted to use again in the future & one we would recommend unreservedly to any potential customers. With our very best wishes Mike & Glynis Upper Weston Bath

Hi Paul

We cannot thank you enough for our new bathroom.For fitting us in so quickly, for your expert guidance right from the start and throughout the process and for the excellent work done by the team.
It was a pleasure to have Ben and Lee with us for the three weeks and for making our dream come a reality.
Its gone from being a nightmare of a room and our least favourite to our absolute most favourite where we keep going in just to take a look at it !!
The only downside is that now we have to do the rest of the house to bring it up to the standard haha.Thank you so much.

Best Wishes

Oldfield Park Bath

Hi Paul

The heating is working fantastically well after six months, without the slightest of problems.
I see no reason to believe it will not go on being a very reliable system installed by very reliable, trustworthy and very skilled people.
It has been a great pleasure to find good people who can be trusted to do good work in a friendly manner, and can be trusted to be given the house keys.
To change the heating system from a thirty plus years old back boiler, with tanks in the roof to a modern efficient combo boiler and new pipework etc ….without the slightest of problems in a clean, friendly, speedy way, left us amazed and vey grateful to you all.
I can honestly say Paul we were very pleased with the work carried out, the speed with which it was done & would have no problem recommending ALL of you to anyone who is considering having you & your team to do work for them. You are certainly in our phonebook for the future. Please thank Lee & Ben for us. Very hard working, nice, friendly & reliable guys. Thank you also Paul for your help & guidance.

With very best wishes
Mike & Linda

Dear Paul

As promised I wanted to put in writing our grateful thanks for the great work you and your team did for us when our old boiler “died” leaving us with no heating.
You patiently explained our options and when we decided you gave us a good start date.
Lee who installed the new boiler and new radiator was fantastic.
He was punctual and his work was very clean and tidy.
He also genuinely enjoyed his job (and our chocolate biscuits !!).
We needed electrical work as well so you arranged for Paul Hussey and his team to complete the job.
Paul & Ross were very professional and their work was clean and tidy and finished a great job.
So although the prospect of such a big job was very worrying it could not have gone better thanks to all your efforts.
A few days ago Christine met a friend and told him we had a new boiler fitted.
He asked who we had to fit it.
She proudly said “Paul Hancock” he said “You did well to get him he’s the best”How right he was !!!.
So once again a huge thank you.

Best Wishes
Graham and Christine

Hi Paul

The bathroom is AMAZING.Its so much better than before, it feels comfortable.
Your team fixed so many problems, like water pressure, dodgy flooring, etc…
Its even better than I expected !!!
I will send you some more photos once I’ve had some flooring put down so it’s a more complete picture for you to show potential clients.
On a side note, I’d just like to say once again how lovely Ben, Lee and your contractors (Plasterer Phil and Tiler Lee ) all are.
They were all a lot of fun to chat with, and took the utmost care to keep things clean and tidy after they finished for the day, which I really appreciated.
Ben particularly was a real help when making final decisions on design, and he is a all round lovely chap !!
Rest assured I will be handing out your business card to any friends who need plumbing work( Don’t worry, most of my friends are in Bath )


Hi Paul

Just a quick email for the fantastic job on the new bathroom.
I would also like to thank you for your great choices on everything that you picked out.
Could you also thank Lee for all his hard work as nothing was to much trouble for him.
Also thank the rest of the workforce for me.
Everything that was done is a first class job.
Would recommend you and your workforce to family, friends and any other customers.

Kind Regards

Dear Paul

I just wanted to say how delighted I am with the new bathroom.
The guys did a brilliant job to such a high standard.
I knew it would look good - but everyone who has seen it reckons its a lovely professional job.
I love it - at last we have a superb shower and the room looks luxurious - puts the rest of the house to shame !!
All the guys who did their jobs here were very good and did you proud.
In particular thanks to Ben who went the extra mile when we realised we had the wrong sink !!
Anyway, thanks for everything - I will certainly recommend you to anyone !!

Midsomer Norton